Returns, Exchanges & Quarantine Control
Review customer return/exchange submissions. Strict policy: returned items are quarantined and never automatically entered into sellable stock.
Quarantine Isolation Policy Active
When a customer returns a stitched ensemble, it is moved to Quarantine Storage for dry-cleaning inspection and tag verification. Only items passing rigorous quality audits can ever be manually released.
Return & Exchange Submissions (1)7-Day Policy Audits
| Order # | Customer | Garment & Size | Reason | Requested Resolution | Status | Action |
|---|---|---|---|---|---|---|
| JF-ORD-2026-00001 | Ayesha Khan 03008456123 | Gul-e-Feroza Teal 3-Piece Stitched Suit Size M | Size Too Small in Chest | size exchange (Need Size L) | approved |